Tesla model 3 charging port won't unlock [how to fix it]

Tesla model 3 charging port won't unlock [how to fix it]

How to unlock the charging port

The following methods should offer a quick fix to unlock your model 3 charging port:

  • Physically press and release the center of the charging port itself
  • Press “Open Charging Port” on the internal touchscreen
  • Press “Open Charge Port” on the Tesla smartphone app
  • If you have a key fob, press the rear trunk button for 2 seconds
  • Press the thumb button on the top of a charger handle or Supercharger handle
  • System restart: While pressing the brake, press and hold both scroll wheels on the steering wheel for 10 seconds until the screen goes black and the restart begins
  • Installing the latest software update

Assuming the charge port door isn't stuck due to some unique circumstances, these different methods to open the charge port door should work. Make sure you follow each method before relying on workarounds.

Possible complications

If you park your Tesla outside and are experiencing very cold temperatures or ice, this could be a reason for not being able to open the charging port. The cold could affect the car even if you are parked in a garage, be patient as the car warms up.

Some Teslas have a heater installed in the charging port. If your car has this option, the heater will be activated when you defrost the rear window.

Charging port still won't open?

If you have tried all these fixes without success, it might be time to connect tesla Service.

Driving your Tesla to a local Tesla Service Center may be the best option because your car will run out of power assuming you can't open the charging port to charge it.

If your car breaks down at a Tesla Service Center, you know you're in good hands.

Another option is to schedule a tesla Mobile Service appointment on your tesla smartphone app.

This may be more convenient because you can leave your car at home and they will come out to you, but it may take a week or two before you get an appointment.


In the tesla model 3 manual, there is a big warning that says “Do not try to force the charging port open”.

Of course, since it's the internet, you can find all kinds of non-recommended fixes.

While we don't recommend it, some Model 3 owners have used a credit card to slide into the door latch to open it, while others have used their fingernail, or even a flat screwdriver, to do the same.

We discourage any desperate attempts to open the charging port door, as these attempts will likely damage the charging port.

  1. We hope this article helps you unlock the charging port on your Model 3 and fix the problem quickly.
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